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FAQ

How do i order?

If you would like to place bulk shirt order:

When you are ready to order, simply fill out a Contact Form form and a sales representative will contact you to walk through the process.  If you have artwork that you would like to use in your design, please attach those files to the form as well.  If you do not have artwork, no problem!  Our skilled art department is available to create amazing artwork for your shirts and apparel if you prefer.  We have some of the best artists in the business ready and waiting to design your shirts today!

If you would like to inquire about our Spiritwear Fundraisers:

Contact a sales representative or check out our NEW Spirit Central page for more information on how to get started.  We do all the work so you don't have to!

What are your hours of operation?

We are open from 9:00 am to 5:00 pm EST – Monday-Friday.

What type of products do you offer?

We offer countless garments including t-shirts, sweatshirts, uniforms, polos, pants, jackets, hats, vest, warm-ups, and workwear. We also create signs, banners, stickers and many other promotional products. 

What brands do you offer? 

We offer a large variety of popular brands for all garments, too many to list actually.  Please contact a sales representative to find out about specific brands.

What are the differences printing processes you offer for garments?

Screen printing involves printing actual ink on a garment and curing it at a high temperature. This is usually the best printing option for multiple pieces.

Digital transfer printing  is the process of printing onto a substrate which is then heat applied to the garment.  This is often the best option for low quantity orders and for photographs.

Embroidery involves stitching thread into the garment to create a design.  This creates a very professional look but the amount of detail in the design is limited.

Is there a minimum quantity that you can print/embroider? 

There is no minimum quantity on printed goods, but cost is directly related to the quantity on each order. There is a 6  piece minimum order on embroidered garments and a 12 piece minimum order on hats. 

Am I able to bring in my own garments to be printed?

In order to keep with our standards of quality, we do not accept customer supplied garments for printing or embroidery.  If you are unable to find what you are looking for in our online catalogs, please contact a sales representative for additional help.

Will I be charged an artwork or setup fee?

For almost all orders we do not charge for artwork services providing you are placing an order.  Artwork requests that require large amounts of time to complete may be subject to charge, however.

Screen printed orders of less than 51 total pieces will incure a setup charge of $21 per color per location.  Setup charges are waived for any screen printed order over 51 total pieces.  Total number of pieces can included any shirt or garment (regardless of color or size) that uses the same screens for printing.  Embroidery orders with less than 24 total pieces will require a setup charge if it is new artwork.  Setup charge will depend on the number of stitches in the design.  Embroidery orders of over 24 total pieces will have the setup charges waived.  Digital transfer print orders do not require a setup charge.  

How do I determine how many screens are in a design?

The total number of the printed colors in each location will dictate how many screens are required.

(I.E.  3 color front, 2 color back = 5 screens)

Please note:  If the same print color is used in more than 1 location, each location requires its own screen.

(I.E. 1 color white print on the back of a shirt and a 1 color white print on the front of the shirt are 2 seperate screens)

How quickly can I get shirts?

Screen print and digital transfer print shirt orders require 1 week to complete on average.  Embroidery shirt orders require 1.5 weeks to complete on average.  Orders can and will often be completed before the deadline, in which case they will be made available to you early.  If rush order service is required, please contact us.

If you have a question not answered above, please contact us